FAQ's
WHAT CURRENCY ARE YOUR PRICES IN?
All prices listed are in USD. We do have a currency converter for your convenience.
DO I HAVE TO PAY FOR SHIPPING?
Yes, our shipping is very reasonable and it is less than what we actually pay for shipping
We offer FREE SHIPPING to Haiti on orders over $75 usd.
*Unless our current promotion is free shipping on all orders, then you can have free shipping regardless of order volume.
HOW IS SHIPPING CALCULATED?
Shipping is priced by WEIGHT and Country we ship all products by Express Shipping.
WHAT METHOD OF SHIPMENT IS USED?
We ship orders out with Shipping or EXPRESS Shipping from either Capital Coach Line or Metro and FedEx for worldwide shipping. Other carriers may be used to keep cost low if the expected delivery time is similar.
WHEN DO YOU SHIP OUT ORDERS?
We ship out orders within 72 hours. Your order will be most likely shipped out the same day it is placed.
HOW FAST CAN I RECEIVE MY ORDER?
We are fulfilling all of the orders within 48h with DHL & UPS Express & DPD
HAITI 1-5 working days
NORTH AMERICA: 3-5working days
DOMINICAN REPUBLIC 1-5 working days